Privacy Policy

 

Gentle Ground Privacy Policy

Last Updated: 03/29/2026

Welcome to Gentle Ground (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our products, or use our services.

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1. Information We Collect

We may collect the following types of information:

### Personal Information
When you:
- make a purchase  
- sign up for emails  
- contact us  

We may collect:
- name  
- email address  
- billing information (processed securely through third-party providers)  

### Usage Information
We may automatically collect:
- IP address  
- browser type  
- pages visited  
- time spent on site  

This helps us improve the user experience.

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## 2. How We Use Your Information

We use your information to:
- process orders and deliver products  
- communicate with you (order updates, support)  
- send emails (if you opt in)  
- improve our website and products  
- personalize your experience  

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## 3. Digital Products & Data

Gentle Ground provides digital products such as:
- planners  
- templates  
- app-related tools  

We do not access or store the personal content you write inside your planners or journals.

Any notes, entries, or personal reflections remain private within your device or app.

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## 4. Payment Processing

All payments are handled by secure third-party providers (such as Stripe, PayPal, or Etsy).

We do not store your full payment details.

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## 5. Email Communications

If you subscribe to our emails, we may send:
- updates  
- product information  
- helpful resources  

You can unsubscribe at any time using the link in our emails.

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## 6. Cookies & Tracking

We may use cookies or similar technologies to:
- understand website traffic  
- improve functionality  
- enhance your experience  

You can disable cookies in your browser settings.

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## 7. Third-Party Services

We may use trusted third-party services such as:
- payment processors  
- email marketing platforms (e.g., Beehiiv, ConvertKit)  
- analytics tools  

These services have their own privacy policies.

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## 8. Data Security

We take reasonable steps to protect your information. However, no system is 100% secure.

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## 9. Children’s Privacy

Gentle Ground is designed for parents and caregivers.

We do not knowingly collect personal information from children under 13.

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## 10. Your Rights

Depending on your location, you may have the right to:
- access your data  
- request corrections  
- request deletion  

To do so, contact us at the email below.

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## 11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

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## 12. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

📧 Support@GentleGround.org  
🌐 Gentle Ground

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## 13. Disclaimer

Gentle Ground provides planning and support tools for organization and emotional support.

Our products are not a substitute for professional medical, psychological, or legal advice.

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